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GAN Fined in New Jersey for Self-Exclusion Violations

GAN Fined in New Jersey for Self-Exclusion Violations

Gaming operators in New Jersey must follow the regulations put forth by the state’s Division of Gaming Enforcement. When any rules are broken, the operator must face the consequences, be it a fine or other penalties. Just recently, it came to light that online gambling supplier GAN failed to implement requirements regarding problem gambling and self-exclusion. Because of the issue, GAN must now pay a penalty.

Details of the Fine

GAN works with several operators in New Jersey providing online gambling services. These operators include Ocean Casino Resort, Parx Casino, and FanDuel. In regards to these three operators, GAN did not ensure that checks took place to stop self-excluded players from logging in and enjoying games. The software supplier was fined $2,000 for the inaction.

NJ Online Gambling was able to make a public request and learn more about the infraction. The fine was issued as part of the penalty along with the company being forced to turn over $20,000 in losses from the gamblers.

The Division of Gaming Enforcement requires GAN to use a waterfall approach when it comes to self-excluded individuals. People with a gambling addiction that have self-excluded do not need to be given access to online gaming sites.

With this method, the company should review the individual’s social security number. If the number matches one on the prohibited player’s list in the state, then the player cannot be given gaming access. The state also lists prohibited players without a full social security number. In this case, the company must look at the birthdate of the individual along with the last four numbers of the social security number.

If there is no social security number listed, the company will need to use the individual’s name and birthday to look for a match. This is what GAN did not do, so they now have to pay the fine and void funds earned from connected player losses.

The Importance of Self-Exclusion

The self-exclusion process is very important in New Jersey as well as other states across the United States. Players have the ability to self-exclude online in states where such services are offered along with land-based venues.

With a self-exclusion program, players add their names to the list, and they are excluded for a certain time frame. The time frame depends on the state in which the player is self-excluding, and the program used. In most cases, players can self-exclude for six months to one year or permanently.

Once a player is self-excluded, they will remain on the list until they are removed due to a request or when the time frame runs out. The point of self-excluding is to allow players to stay away from the gaming industry. Players are not provided access to online gaming or land-based facilities, which helps them to continue to abstain due to a gambling problem or issue.

Regulators take such infractions as the one completed by GAN as a serious offense. Player safety is a number one priority and regulators will ensure that everyone stays in compliance, ensuring everyone on the list is cared for.